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Flights are packed — time to cut back


**FILE** JetBlue Airways Corp. passengers wait for flights at New York's Kennedy Airport in this Feb. 15, 2007 file photo. How do you turn a profit and make the customer happy, with less staff, fewer seats available and smaller planes? That's been a tough question of late for the slimmed-down airlines, with flight cancellations, computer glitches, lost baggage and weather-related problems getting increased attention. There's but so much the airlines can do when it snows or ice freezes runways, and passengers seem to want it both ways - cheap fares and their flights always on time. (AP Photo/Richard Drew, file)U.S. airlines are in their best shape in years, so why the rush to slow growth? When even Southwest is in a cooling phase, it's worth a look





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